Shipping Policy

Items are shipped within 24 hours of placing your order on standard business days.  

*Note: Presale items do not apply to the 24-hour rule and will ship within the time stated on that specific pre-sale item.  

If extenuating circumstances occur, you will be notified by email. 

Refund Policy

30-Day Return Policy, Please contact us and we will make it right!

-For fastest response, Facebook @CuddlyCryptids or Instagram @_cuddly.cryptids_ .  Email is CuddlyCryptids@yahoo.com or contact through Facebook

Our customer service number is 786-520-6815 and we can get back to you within 24 hours.